So I’m supposed to fly Delta, and last night I called the airline at 1-800-221-1212 to ask a question. The number was busy. Called again. And again. And again. And again. And again. And …
Busy, busy, busy, busy. Over an eight-hour span, always busy.
I’m sorry, but you’re one of the three or four largest airlines in America; a company desperately trying to hang on in a floundering business. You advertise everywhere; encourage people to fly your planes and enjoy your perks and eat as many of those delicious beige cookies as possible (the ones in the red packagesâ€”truly scrumptious). And … you can’t handle the caller volume!? I know you want people to do things online, but, well, c’mon.
Speaking of pathetic, Gatorade is introducing three new sports beverages. One for pre-workout, one for during workout, one for post-workout. Uh … I have a beverage that handles all three circumstances perfectly. It’s this stuff called water.